Frequently Asked Questions

Frequently Asked Questions (FAQ)

Is shipping free? Yes. Shipping is free in Valencia for all our products.

Is assembly included? Yes. We deliver your order to your home and assemble it at no additional cost in Valencia.

Do you only work in Valencia? The free shipping and assembly promotion applies in Valencia. If you are outside the area, please contact us via WhatsApp and we will inform you of the available options.

How long does delivery take? The delivery time depends on the product and size. Contact us via WhatsApp with your model and size, and we will confirm availability and delivery time.

Can I consult before buying? Of course. We advise you via WhatsApp on sizes, colors, and models so you can choose with confidence.

What size do I need? Measure your current bed base or frame (width x length) or tell us your room measurements, and we will help you choose.

Can I pay online? Yes. You can buy directly on the website with secure payment, or place your order via WhatsApp if you prefer.

Are mattresses delivered rolled or assembled? We will confirm this according to the model when you place your order; in Valencia, we will set it up for you at home.